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Managing Customers

Rapidly has a built in feature to view and manage your Customers. Everyone who has ever purchased something from you will be recorded as a Customer to your Workspace. You’re able to see past purchases and file share transactions, as well as some additional metrics.

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External ID

Quite often, you’ll have your own users management system in your application, where your customer already have an ID. To ease reconciliation between Rapidly and your system, we have a dedicated external_id field on Customers. It’s unique across your workspace and can’t be changed once set.

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Metadata

You may set additional metadata on Customers. This can be very useful to store additional data about your customer you want to be available through our API and webhooks. It can be set through the dashboard or through the API.